We currently ship to all 50 states. You may experience longer delivery times when shipping to Hawaii and Alaska.

We’re sorry you received a damaged product. Please email customer service at sales@snpcos.us, within 30 days of receiving your order. Please include “Exchange Request” in the subject line and in the body of the email include the following details: your name, order number, name of product that arrived damaged, and a description of the damage. Photos are also helpful!

We’re sorry we left out a product from your order. 

Please email customer service at sales@snpcos.us, within 30 days of receiving your order. Please include “missing product” in the subject line and in the body of the email include the following details: your name, order number, and the product(s) you’re missing from your order.

For urgent shipping problems, like an incorrect shipping address, please email customer service at sales@snpcos.us as soon as possible. Please include “urgent” in the subject line. Please note that processing time can take 1-3 days depending on when you placed your order.

When your order has been shipped, you will receive a shipping confirmation email that contains the shipping details and a tracking number for your order. You can also check the status of your order by signing in to snpcos.us under “My Account > Order History > Order Details.”